Senior People Business Partner (Remote USA), Remote Job

Who We Are

Having surpassed $300M ARR and continuing to grow, Optro helps enterprises transform risk into opportunity through its AI-powered GRC Intelligence Platform. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility.

At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte!

Why This Role is Exciting

As a member of the People Business Partner team, you’ll have the opportunity to partner with leaders, managers, and employees in our Customer Advisory Services, Finance, and Legal organizations to align our people strategy with our business strategy. In this role, you will act as a resource and advisor to employees, fostering trust through the application of clear HR processes, developing leadership capability, and offering coaching and support through all phases of the employee lifecycle. You will partner across the broader People team and with internal stakeholders to guide activities including performance and talent reviews, compensation planning, performance management, career development, leadership coaching, organizational design, headcount planning, and employee relations to support a growing and dynamic organization.

Attributes to a Successful Candidate

This is an ideal role for someone who is excited about driving high-performing teams and contributing at both hands-on and strategic levels, fostering an inclusive and engaging culture where all employees are empowered to do their best work. A successful candidate:

  • Demonstrates a deep customer obsession, earning the role of a trusted, reliable partner for the leaders and employees of their client organizations

  • Has a proven ability to coach, partner with, and influence senior leadership, including stakeholders with varying needs

  • Embraces collaboration and believes that the best work is done when we win together — communicates often with peers, socializes work with key stakeholders, and manages change with empathy

  • Values constant innovation — is resourceful, execution-oriented, and able to work in a fast-paced environment, all while handling multiple projects and priorities simultaneously

  • Is excited by the opportunity to roll up their sleeves and balance strategy with execution

Required Skills

  • 8+ years of HR experience, including at least 5 years as a People Business Partner supporting senior leadership in fast-paced, scaling organizations

  • Deep HR expertise with a strong working knowledge of state and federal employment laws and best practices

  • Exceptional verbal and written communication skills, with a proven ability to distill complex, ambiguous situations into simple, clear, and actionable strategies

  • Data-driven mindset, with experience leveraging people metrics and insights to design and execute impactful talent strategies that align with business goals

Preferred Skills

  • Experience supporting global, matrixed teams within the technology or SaaS sector

  • Prior experience partnering with Customer Success, Support, and Professional Services organizations

Perks (United States)

  • Launch a career at one of the fastest-growing SaaS companies in North America and EMEA

  • Live your best life (LYBL)! $200/mo for anything that enhances your life

  • Comprehensive employee health coverage

  • 401(k) with company match

  • Competitive compensation & bonus program

  • Flexible vacation (exempt) / Accrued vacation (non-exempt)

  • Time off for your birthday & volunteering

  • Employee resource groups

  • Opportunities for team and company-wide get-togethers!

  • Parental Leave

  • Perks may vary based on eligibility/location

Our Company Values

  • Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset.

  • Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes.

  • Drive innovation: Create the future. Continuously improve what exists and invent what’s next.

  • Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success.

  • Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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