Service Operations - Administrative Assistant [Remote]

<p> Company Description<br /> <br /> DreamWorks Animation is looking for more adventurous dreamers who shoot for the moon. We tell stories about the journeys our unconventional heroes take to make dreams come true. As a growth-minded studio, we pride ourselves on being one of the world's leading producers of high-quality, award-winning, animated films and series, reaching consumers around the globe. We push to feel more, laugh more, and build immersive new worlds.<br /> <br /> DreamWorks creates a diverse array of original content in a variety of formats, delivering compelling stories with unique characters. We place tremendous value on the experiences our talent brings to the table from their own non-traditional paths to success. We believe in frequent communication and that transparency and trust yield the best work. We are a community of artists, technologists, innovators, and creators, who are passionate about animation and also happen to love eating lunch together.<br /> <br /> DreamWorks is seeking a highly motivated Administrative Assistant to support the Digital Operations VP, Directors and their leadership teams. This role involves a high level of exposure both internally with studio and production partners, and with external partners. This isn't just about managing a calendar; it's about contributing to the technical operations in a fast paced service environment. The ideal candidate possesses a unique blend of technical literacy and emotional intelligence. They should be enthusiastic, savvy and maintain a desire and attitude towards customer service.<br /> <br /> If you are part of the fandom and believe teamwork makes the dream work, join us in #livingthedream and #doingyourdreamwork!<br /> <br /> Job Description<br /> <br /> ''What would you say you do here?''<br /> • Schedule meetings and appointments for the VP and their direct reports.<br /> • Manage multiple calendars for internal leaders and effectively coordinate with external studio partners.<br /> • P1 Incident Studio Communications: Collaborate with the incident management team and technology leadership to craft and communicate operational impact studio wide.<br /> • Schedule interviews for recruitment and hiring managers; inclusive of phone screens, virtual and in person.<br /> • Coordinate and book travel, including flight reservations, hotel accommodations, and vehicle rental.<br /> • Manage and submit department expense reports in a timely manner.<br /> • Maintain meeting agendas and take detailed notes for department and project meetings.<br /> • Organize departmental events and assist with broader technology events including but not limited to: calendar holds, securing event space, reserving tables, ordering and picking up beverages and food.<br /> • Process weekly status reports, including distribution and archiving reports.<br /> • Coordinate department visitors per company policy; initiating drive on requests and escorting visitors.<br /> • General office duties, such as maintaining and tracking office supplies that may be needed.<br /> • Work as part of a team; backing up and covering for other administrative assistants when they are out of the office or need assistance.<br /> • Special projects as needed.<br /> <br /> Qualifications<br /> <br /> ''What do I need to have in order to do this job?''<br /> • Requires a minimum of 5 years of administrative assistant experience.<br /> • Excellent communication skills; written, verbal and interpersonal and strong emotional intelligence.<br /> • Must be confident and have the ability to interact with employees at all levels of the organization.<br /> • Proactive and anticipatory.<br /> • High ethical standards and the ability to handle confidential information.<br /> • Must possess strong technical skills including Google Workspace MS 365 (PowerPoint, Excel and Word).<br /> • Strong organizational skills with the ability to multitask and be self-directive.<br /> • Strong problem solving and critical thinking skills are a must for this position.<br /> • Must be collaborative and able to work independently and as part of a team.<br /> <br /> ''What can I offer?''<br /> • A bachelor's degree is preferred.<br /> • Administrative assistant experience preferably in entertainment or technology/software.<br /> • Google Workspace and experience with a variety of video conferencing applications is strongly preferred.<br /> • Other useful skills include familiarity with Mac and Linux platforms, JIRA, Adobe Photoshop or other image editing software.<br /> • Interest in Technology focusing on Systems and Infrastructure Operations is a plus.<br /> <br /> Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of four days per week.<br /> <br /> This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $47,500 - $60,000<br /> <br /> Additional Information<br /> <br /> As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.<br /> <br /> NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.<br /> <br /> If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].<br /> <br /> By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply<br /> <br /> Job Location<br /> <br /> Google Maps requires functional cookies to be enabled<br /> <p id='jobcode'>Jobcode: Reference SBJ-363089-139-5-253-10-42 in your application.</p> </p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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