Sr Manager, Operations - AMZ8004.12

September 16, 2026

DESCRIPTION

Employer: Amazon.com Services LLC
Position: Sr Manager, Operations
Location: Theodore, AL
Job Number: AMZ8004.12

Multiple Positions Available:

1. Deliver the operational budget for functional area, including safety, productivity, financial and labor planning, and operational goals for outbound, or inbound operations.
2. Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning.
3. Manage and lead a team of operations and area managers, coach and mentor the team to ensure performance objectives are met, and build positive employee relations and leadership bench strength within the fulfillment center.
4. Use lean process improvement methodologies and performance metrics to increase efficiency within processes.
5. Drive creation of quality initiatives, process change initiatives, and other lean initiatives to enable functional area and the fulfillment center to meet and exceed business plan.
6. Responsible for the overall safety, quality, performance and customer experience of either inbound or outbound operations.
7. Participate in the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations.
8. Set and clarify requirements and expectations for operations and area managers. Measure performance, provide feedback, and hold operations managers accountable for their performance and the performance of their departments.
9. Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; works on strategic projects that have total building and network-wide impact. Effectively leverages the Operations and Area Managers to solicit ideas and understand problems and challenges in the building.
10. Networks with other leaders across the network to solicit and share process improvements and drive efficiencies and cost savings.
11. Work closely with support staff (hr, finance, facilities, safety, IT and other sr. operations managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

(40 hours / week, 8:00am-5:00pm, Salary Range $135000 - $182700)

Amazon.com is an Equal Opportunity – Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation

BASIC QUALIFICATIONS

A Master's degree, or foreign equivalent, in Business Administration, Industrial Engineering, Operations Engineering, Mechanical Engineering, Supply Chain or related discipline and 2 years of experience in job offered or technical management, management consulting, or engineering related occupation. In the alternative, a Bachelor’s degree, or foreign equivalent, in Business Administration, Industrial Engineering, Operations Engineering, Mechanical Engineering, Supply Chain or related discipline and 5 progressively responsible post-baccalaureate years of experience in job offered or technical management, management consulting, or engineering related occupation.
Experience must include:

1. 2 years of management experience (salaried workforce or program management) in a global supply chain, manufacturing, production/procurement, distribution, logistics or related environment/operations.
2. 2 years of experience using lean process improvement, six sigma methodologies or related performance metrics/process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics.
3. 1 year of cross-functional coordination experience across different business units and experience conducting qualitative/quantitative data analysis to support business decision making and cross-functional initiatives.

PREFERRED QUALIFICATIONS

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...