Strategic Program Logistics Coordinator, Amazon Transportation Services

September 1, 2026

DESCRIPTION

The Carrier Services Strategic Programs team is seeking a detail-oriented and process-driven Program & Operational Excellence Specialist to serve as the operational backbone of the team. This individual will own the team's governance cadence, initiative tracking, and continuous improvement engine — ensuring the team's operational guidance technology and process improvement initiatives move from ideation through delivery with rigor, visibility, and cross-functional alignment.

This role is the connective tissue between strategic planning and tactical execution. The specialist will facilitate daily stand ups and monthly consolidation sessions, maintain initiative health dashboards, coordinate shared AI/ML infrastructure requirements across multiple tech builds, and drive process standardization that enables the team to scale without adding complexity.

Key job responsibilities
Governance

Facilitate daily stand-ups (15-min time-boxed), monthly goals cycles (planning, grooming, retrospectives, reviews)
Own and maintain the team's initiative tracking system (Asana intake, SharePoint dashboards, monthly report out sessions)
Ensure all annual initiatives have complete intake fields (Prior Year, Financial Impact, CAPEX, Tech Dependency, Analytics Dependency, P&L Impact)
Prepare and distribute pre-read materials for leadership reviews, MBRs, and QBRs
Document action items, decisions, and escalation paths from business reviews
Maintain RAID log (Risks, Actions, Issues, Dependencies) across the initiative portfolio
Own meeting cadence calendar and ensure cross-team scheduling alignment

Initiative Coordination

Serve as the coordination point for the team's technology and process improvement initiatives across all team members
Track initiative status, blockers, and cross-team dependencies on a weekly cadence
Coordinate shared AI/ML infrastructure requirements across AI Hotspot, AI Compliance Assistant, AI BT Capping, and ACO initiatives
Facilitate tech intake submissions and follow-up with cross functional teams
Maintain initiative-to-pillar mapping and strategic alignment documentation
Prepare initiative status summaries for leadership review and visibility

Operational Excellence

Create and maintain comprehensive SOPs for the Carrier Services team.
Identify and implement 1-2 process improvements per monthly goals cycle based on data
Establish and maintain baseline metrics dashboard
Drive adoption of standardized templates, checklists, and tracking mechanisms
Maintain team knowledge base of common impediments and resolution patterns

Cross-Functional Stakeholder Management

Coordinate with 3+ cross-functional teams (Tech, Product, Operations, Finance, Analytics)
Build and maintain relationships with key stakeholders across multiple cross functional teams
Facilitate cross-team dependency resolution within 3 days average
Represent initiative status in program-level reviews and dependency mapping sessions

Business Review & Reporting Support

Support weekly, monthly, and quarterly business review preparation with data pulls and narrative drafts
Coordinate Newsletter content and distribution
Manage team SharePoint site, document repositories, and communication channels
Track and report initiative-level financial impact metrics
Coordinate with Finance POC to ensure initiative business cases are current

A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

About the team
Amazon Transportation Services is pioneering new products, services, and technologies within our transportation network. We are building a platform and capability to ensure that our capacity plans enable our supply partners to deliver as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class end to end global supply strategy. This is a great opportunity for a highly motivated individual looking to innovate and execute on the above strategy and accurate planning will be critical to serving our customers. Come join us.

BASIC QUALIFICATIONS

High school or equivalent diploma
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Experience managing large data sets and utilizing to drive performance and process improvements
Experience writing technical documents, project plans and progress reports to leadership and to stakeholders
Experience coordinating between technical teams, peers and business stakeholders

PREFERRED QUALIFICATIONS

1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience
Bachelor's degree
Experience with SQL
PMP certification, or SCRUM/Agile, SAFe certification

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, AZ, Tempe - 25.00 - 32.00 USD hourly
USA, GA, Atlanta - 25.00 - 32.00 USD hourly
USA, TN, Nashville - 22.00 - 29.00 USD hourly
USA, WA, Bellevue - 25.00 - 32.00 USD hourly

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