The Supervisor is responsible for ensuring the seamless execution of large-scale cast changes through meticulous planning and coordination of shoreside and shipboard schedules and maintenance visits worldwide. This includes instructing shipboard cast members in choreography or vocals during rehearsals, providing feedback and direction, and collaborating with The Carnival Studios team to build schedules and support technical needs. The role also involves updating and maintaining show-specific training materials and establishing best practices for a safe and enjoyable rehearsal and installation process.

Additionally, the role focuses on developing and communicating cast expectations, motivating, and inspiring cast members, and embodying Carnival’s core behaviors. It requires active participation in team meetings and fostering a positive team environment. The role involves cross-functional collaboration with other Entertainment departments and partnering with Fleet Cast Managers to ensure successful cast transitions. Ensuring compliance with safety practices and company policies, maintaining high standards in program evaluation, and managing financial accountability are also key responsibilities.

Essential Functions:

Program, Operations & Innovation:

• Teaching: Instruct shipboard cast members in choreography or vocals during rehearsals to prepare them for performing in multi-million-dollar production shows across Carnival’s fleet.

• Operations: Ensure the seamless execution of large-scale cast changes through meticulous planning and coordination of shoreside and shipboard schedules and maintenance visits worldwide. Organize and detail plans, considering all aspects and potential contingencies to ensure efficient task execution and goal achievement within specified time frames and resource allocation.

• Feedback and Direction: Provide feedback and direction during rehearsals, focusing on style and showmanship, character development, motivation, director’s intent, and notes/corrections.

• Coordination: Collaborate with The Carnival Studios team to build schedules and support technical needs, including I.E.M., pre-records, Vocal Rest Tracks, costumes, and props.

• Training Materials: Update and maintain show-specific training materials, including blocking and vocal books.

• Best Practices: Establish and maintain best practices for a safe and enjoyable rehearsal and installation process by inspiring and motivating team members.

• Contract Scheduling: Work with The Carnival Studios team to build rehearsal schedules, confirm staffing, and support technical needs.

Team Leadership and Development:

• Training: Develop protocol for teaching, warm up and physical health to ensure consistency across the fleet. Provide feedback and direction in rehearsals, including style and showmanship, character development, motivation, director’s intent, and notes/corrections. Ensure timely and accurate delivery of music charts, tracks, and general updates to Supervisors for effective show execution.

• Cast Development: Develop and communicate cast expectations, motivate, and inspire cast members to reach their full potential, instilling Carnival Values.

• Cultural Essentials: Embody Carnival’s expected behaviors, such as speaking up, respecting, protecting, improving, communicating, listening, learning, and empowering. Encourage team members to share insights, challenges, and suggestions to enhance collaboration and operational success while proactively resolving conflicts.

• Team Environment: Participate in team meetings, projects, and brainstorming sessions to encourage collaboration and idea sharing. Foster a positive team environment by recognizing individual contributions and promoting mutual respect and support.

Collaborate

• Internal: Creative Development, Casting and Booking, Music & Technical teams to review operational efficiencies and programming strategies that impact guest satisfaction and revenue.

• Cross-Functional Work: Collaborate with Entertainment Department Heads and Hotel operations to support the alignment and consistency of shipboard entertainment across the fleet. Drive communication and collaboration between shoreside and shipboard teams to ensure operational success.

• Creative Development: Work with the Creative Development team on both new Playlist and Center Stage Aerial production concepts.

Safety and Compliance

• Safety Practices: Embrace safety practices and attend training programs to ensure the highest level of guest and crew safety while maintaining operational integrity. Ensure teams are prepared to fulfill onboard safety-related duties.

• Compliance Adherence: Ensure full compliance with company policies and procedures, emphasizing safety protocols and operational standards as outlined by Global HESS (Health, Environment, Safety, and Security) guidelines. Monitor ship locations for compliance with local and international laws and environmental impact considerations.

Program Evaluation

• Quality Control: Ensuring that all on board production shows are taught and maintained to the highest standard. Support our Fleet Cast Managers with job specific skills for evaluations.

Financial Accountability

• Rehearsal Efficiency: Continuously monitor and reassess the rehearsal days per shows making sure we are teaching in the most efficient way.

• Travel and Expense: Manage personal and direct reports’ travel arrangements and expenses in line with Carnival Cruise Line’s policies. Ensure all travel is cost-effective and compliant, and submit expense reports promptly

Knowledge, Skills & Abilities:

• Scope: Supports the successful execution of production shows across Carnival’s fleet by coordinating cast changes, rehearsals, and show installations. Partners with shoreside and shipboard teams to ensure consistent entertainment standards and operational excellence.

• Problem Solving: Resolves complex scheduling, staffing, travel, and operational challenges while balancing business needs, performer readiness, and production timelines. Anticipates risks and implements solutions to ensure seamless show delivery.

• Impact: Directly impacts the quality, consistency, and successful delivery of production entertainment across multiple ships. Helps maintain performance standards, enhance the guest experience, and support operational efficiency.

• Leadership: Provides leadership through coaching, guidance, and influence rather than direct people management. Leads rehearsals, develops cast members, and collaborates with cross-functional teams to achieve shared objectives and maintain high performance standards.

Essential/Minimal Qualifications: 

• Bachelor’s Degree in Musical theater, Dance, Theater, performing arts

• Attention to Detail: Proven track record in scheduling and planning and able to ensure accuracy to avoid scheduling conflicts and errors. 

• Communication: Excellent verbal and written communication skills for effective interaction with team members, vendors, stakeholders and colleagues.

• Conflict Resolution: Effectively resolving conflicts and finding common ground to maintain a positive work environment.

• Mentorship: Providing guidance and support to help team members grow and develop their skills with honest feedback. 

• Decision-Making: Making informed and timely decisions that benefit the team and organization.

• Adaptability: Being flexible and able to adjust to changing circumstances and challenges.

• Interpersonal Skills: Building strong relationships and fostering a collaborative team environment.

• Positivity: Maintaining a positive attitude to inspire and motivate the team.

• Time Management: Strong ability to manage time efficiently to meet deadlines and keep projects on track.

• Diplomacy: Diplomacy, maturity and ability to keep confidences

• Organization: Skilled in setting priorities and maintaining well-organized tasks and projects.

• Project Management: Proficient in project management principles and capable of managing multiple projects at one time.

• Adaptability: Flexible and able to adjust to changing circumstances and handle unexpected challenges.

• Teamwork: Collaborative and willing to work with others to achieve common goals.

• Self-Directed: Capable of handling multiple tasks and projects independently.

• software Proficiency: Proficient in Microsoft Office 365 applications, with advanced skills in Excel, Word Power Point.

Essential Experience Required: 

• Minimum of 3 years of teaching experience

• Specialty Platform Experience: Experience with Stage Write a plus

• Industry Experience: Thorough knowledge of musical repertoire and/or various choreography/vocal styles.  Expertise in one or more areas such as cruise ships, hosted events, special events, show production, operation, music, and events. A strong understanding of the production process from pre-production to post-production. Working in various production roles a plus.

Travel: Less than 25% with shipboard travel likely

Work Conditions: Work primarily in a climate-controlled environment with minimal safety/health hazard potential.

Physical Demands:. Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.

This position is classified as “in-office.”  As an in-office role, it requires employees to work from a designated Carnival office in South Florida Monday through Thursday each week. Employees may work from their homes on Fridays.  Candidates must be located in (or willing to relocate to) the Miami/Ft. Lauderdale area. 

Offers to selected candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.  

At Carnival, your total rewards package is much more than your base salary. All non-sales roles participate in an annual cash bonus program, while sales roles have an incentive plan. Director and above roles may also be eligible to participate in Carnival’s discretionary equity incentive plan. Plus, Carnival provides comprehensive and innovative benefits to meet your needs, including: 

• Health Benefits: 
  • Cost-effective medical, dental and vision plans 
  • Employee Assistance Program and other mental health resources 
  • Additional programs include company paid term life insurance and disability coverage  
• Financial Benefits: 
  • 401(k) plan that includes a company match 
  • Employee Stock Purchase plan 
• Paid Time Off 
  • Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays to be taken at the employee’s discretion.  
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year; director and above level start with 19 days/year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 84 hours/year. All employees gain additional vacation time with further tenure. 
  • Sick Time – All full-time employees receive 80 hours of sick time each year. Part-time with benefits employees receive time off based on the number of hours they work, with a minimum of 60 hours each year.  
• Other Benefits 
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends 
  • Personal and professional learning and development resources including tuition reimbursement  
  • On-site Fitness center at our Miami campus 

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