Telehealth Nurse Practitioner, Advanced Practice Provider

<p>We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.</p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><span><b>Company: </b>Oak Street Health </span></p><p><b>Title:</b><span><b> </b>Telehealth Nurse Practitioner, Advanced Practice Provider</span></p><p><b>Location:</b> <span>Remote</span></p><p>Salary: $130,000 - $135,000<br /> </p><p><b><u>Role Description:</u></b></p><p><span>The purpose of a Nurse Practitioner at Oak Street Health is to provide effective and equitable value-based primary care to adults on medicare to keep them happy, healthy, and out of the hospital. Nurse Practitioners see patients independently and collaborate with physicians, depending on the patient’s specific situation. </span></p><p></p><p><span>Our Telehealth program offers care to our patients in the comfort of their own home and creates access for patients who need follow up appointments. We are looking for Nurse Practitioners to complete same day sick visits, triage of acute escalations, post-discharge visits, chronic disease management and annual wellness assessments for our patients via Telemedicine (in particular, via video/phone technology). </span></p><p></p><p><span>Central Telehealth Nurse Practitioners practice in our virtual care practice with a collaborative care team composed of a medical assistant and a dedicated medical scribe for documentation. We focus on episodic care in close partnership with the patient’s primary care provider to enable optimal implementation of our care model. This role reports to the Central Telehealth Medical Director and works closely with operational leadership.</span></p><p></p><p><b><u>Core Responsibilities:</u></b></p><ul><li><p><span>Utilize evidence based practice to provide best in class virtual care</span></p></li><li><p><span>Annual wellness visits and health risk assessments, which require a holistic view of health and a focus on thoughtful, accurate, and specific documentation</span></p></li><li><p><span>Visits via video and phone</span></p></li><li><p><span>Triage acute escalations from call center and support next steps in management as appropriate</span></p></li><li><p><span>Care coordination with a multidisciplinary team including: Primary care providers, licensed medical social workers, behavioral health specialist, specialty care, testing facilities</span></p></li><li><p><span>Utilize a population health focus to track patient outcomes and collaborate with providers in regular outcome reviews </span></p></li><li><p><span>Caregiver and patient education on preventative care, lifestyle modifications and self management strategies</span></p></li><li><p><span>Demonstrate a nimble approach and a willingness to adjust to the evolving and growing nature of the telehealth program as a key enabler of Oak Street’s care model</span></p></li><li><p><span>Willingness to obtain and maintain multiple state licenses (RN, NP, CSR, DEA)  according to business needs</span></p></li><li><p><span>Other duties as assigned</span></p></li></ul><p></p><p><b><u>Required Qualifications</u></b></p><ul><li><p><span>Master of Science in Nursing, Doctor of Nursing Practice, or NP Certificate Program graduate</span></p></li><li><p><span>National certification in at least one of the following specialties:</span></p><ul><li><p><span>Family Nurse Practitioner </span></p></li><li><p><span>Adult-Gerontology Primary Care Nurse Practitioner</span></p></li><li><p><span>Adult Nurse Practitioner</span></p></li><li><p><span>Gerontological Nurse Practitioner</span></p></li></ul></li><li><p><span>Active, non-probationary state Nurse Practitioner license with the ability to obtain new licenses as needed</span></p></li><li><p><span>US Work Authorization</span></p></li><li><p><span>Someone who embodies being “Oaky”</span></p></li></ul><p></p><p><b><u>Preferred Qualifications</u></b></p><ul><li><p><span>3-5 years of experience in primary care: internal medicine, geriatrics, or family medicine</span></p></li><li><p><span>1-2 years of virtual care experience</span></p></li><li><p><span>Licensure in the following states strongly preferred: AL, AR, AZ, CO, IA, IL, IN, LA, NM, OK, TN, TX</span></p></li><li><p><span>Willingness to work across various time zones: MT, ET, CT</span></p></li><li><p><span>Spanish language skills strongly preferred</span></p></li><li><p><span>Proficiency in using telehealth platforms and technology</span></p></li><li><p><span>Understands HCC (Hierarchical Condition Categories) documentation, ICD-10 (International Classification of Diseases-10) Coding, and Health Risk Assessments (HRAs).</span></p></li><li><p><span>Passion for teamwork and the opportunity to collaborate cross-functionally</span></p></li><li><p><span>Desires to be a part of an innovative model focused on empirically-guided population health</span></p></li></ul><p></p><p><b><u>Benefits: </u></b></p><ul><li><p><span>Competitive Salary</span></p></li><li><p><span>Quarterly bonus based on quality metrics </span></p></li><li><p><span>4 weeks of PTO, inclusive of vacation, sick time, major holidays, and continuing medical education (CME)</span></p></li><li><p><span>$5000 CME stipend</span></p></li><li><p><span>Provided Health, Vision, Dental, and Life Insurance</span></p></li><li><p><span>401K Investment, up to 4% company match, vested immediately </span></p></li><li><p><span>Provided Medical Malpractice Insurance</span></p></li><li><p><span>Dedicated Medical Scribe and Medical Assistant</span></p></li></ul><p></p><p><b><u>*What does being “Oaky” look like?</u></b></p><ul><li><p><span>Radiating positive energy</span></p></li><li><p><span>Assuming good intentions</span></p></li><li><p><span>Creating an unmatched patient experience</span></p></li><li><p><span>Driving clinical excellence</span></p></li><li><p><span>Taking ownership and delivering results</span></p></li><li><p><span>Being relentlessly determined </span></p></li></ul><p></p><p><b><u>Why Oak Street Health?</u></b></p><p></p><p><span>Oak Street Health is on a mission to “rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities and focused on the quality of care over the volume of services. We’re an organization on the move! With location in 21+ states and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.  The OSH National telehealth team meets our wide geographic reach.</span></p><p></p><p><b><u>Oak Street Health Benefits: </u></b></p><ul><li><p><span>Mission-focused career impacting change and measurably improving health outcomes for medicare patients</span></p></li><li><p><span>Paid vacation, sick time, and investment/retirement 401K match options</span></p></li><li><p><span>Health insurance, vision, and dental benefits</span></p></li><li><p><span>Opportunities for leadership development and continuing education stipends</span></p></li></ul><p><span> </span></p><p><span>Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. </span></p><p></p><p><span>Learn more at </span><a href="http://www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health" target="_blank"><u>www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health</u></a></p><p></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b><span>Anticipated Weekly Hours</span></b></p>40<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Time Type</b></p>Full time<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left"><b>Pay Range</b></p><p style="text-align:left">The typical pay range for this role is:</p><p style="text-align:inherit"></p>$95,738.00 - $206,206.00<p style="text-align:inherit !important"></p><p style="text-align:left !important">This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  <br /> </p><p style="text-align:left !important">Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.</p><p style="text-align:inherit !important"></p><p><b>Great benefits for great people</b></p><p></p><p>We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.<br /><br /></p>This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.<p><span style="color:#4a4a4a"><br />Additional details about available benefits are provided during the application process and on </span><a target="_blank" href="https://learn.bswift.com/cvshealth-mainland"><span style="color:#0000ff"><u>Benefits Moments</u></span></a><span style="color:#4a4a4a">.<br /><br /></span></p>We anticipate the application window for this opening will close on: 09/16/2027<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p style="text-align:left">Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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