Telehealth Nurse - Remote
Work Environment Call center–based telehealth model Work From Home Requirements Must have a dedicated, private workspace that is HIPAA compliant Childcare arrangements must be in place during working hours Must have reliable high-speed internet capable of supporting VOIP calls and video platforms Position Summary The Telehealth Nurse provides telephonic and electronic support to patients, caregivers, and healthcare providers for prescription and specialty medications. Responsibilities include patient outreach, adherence support, clinical data collection, compliance with regulatory programs, and coordination of follow-up services. Key Responsibilities • Provide telephonic/electronic support using behavior modification and motivational interviewing to drive medication adherence • Collect and document patient-specific clinical information • Ensure compliance with regulatory, program, and service line requirements • Identify risks, concerns, and stakeholder needs and escalate appropriately • Follow up with patients and physicians to support compliance and therapy persistence • Maintain active nursing licensure (LPN or RN) Minimum Qualifications Education & Licensure Vocational/technical nursing training required Active RN or LPN license (must be maintained throughout employment) Experience 2+ years in healthcare, physician office, telehealth, or lab environment Skills & Competencies Strong communication (verbal & written) High attention to detail; accurate data entry and documentation Ability to navigate multiple online systems simultaneously Ability to interpret safety rules, procedures, and clinical instructions Strong computer skills Microsoft Suite, typing, documentation Ability to troubleshoot issues and independently resolve problems Experience supporting patients with complex needs Ability to identify adverse events and product complaints Adaptability in a fast-paced, evolving healthcare environment
