Facility Services Coordinator

Position Summary:

This position is primarily responsible for supporting programs and processes under the Corporate and Enterprise Facility Services department. The associate will provide support and direction for customer/associate service and maintenance requests, accounts payable, and various other project-related activities and support for Capital projects. The Enterprise Facility Services department is responsible for the management of over 1,200 PTL & PL locations across the US and Canada and over $ 10 million in maintenance and non-capital project spending annually. This position will also assist with smaller capital expense projects as part of the Enterprise Facility Maintenance Programs.

Major Responsibilities:

  • Provide primary support to the Enterprise Facilities Service Department through the Centralized Facility Maintenance Request System
  • Triage service requests and prioritize by urgency
  • Evaluate and assign national and non-national vendors
  • Gather, evaluate, and award proposals for services
  • Schedule and coordinate service activities for all locations
  • Maintain preventative maintenance (PM) schedules for all locations
  • Process all incoming invoices for payment in Chrome River and Tririga.
  • Maintain and Grow Enterprise Facility Service Programs by analyzing and evaluating locations that are not currently on a corporate-supported enterprise program
  • Provide quotes/pricing to District leadership
  • Onboard locations through the corporate process to maintain and increase facility and asset uptime and performance
  • Produce weekly and quarterly reporting for Facility Maintenance on a routine basis. Reports include:
o Incoming/Outgoing work orders reporting.
o Escalation of issues for services by category/vendor.
o Various monthly and weekly transaction reporting.
  • Monthly presentation from update reports compiled by each department.
  • Support Capital Planning projects in conjunction with supervisor(lighting, LEED, etc)
  • Interact with external vendor accounts receivables departments to ensure clear communication and resolution of outstanding payments.
  • Other projects and tasks as assigned.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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