Microsoft Strategic Account Executive; Remote

About the position

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department. Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others. You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and care time, but also Wellness and Volunteer Time Off days. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a live person.

Responsibilities

  • The Microsoft Strategic Account Executive (MSAE) is responsible for identifying, developing, and closing Microsoft solutions and services opportunities within an assigned territory or account set.
  • The MSAE is expected to maintain proficiency in the Microsoft technology stack, our services offerings and Microsoft programs.
  • The MSAE drives the Connection/Microsoft co-sell motion within their assigned territory or set of accounts.
  • The MSAE is accountable for growing Microsoft product and services revenue, through expansion within the existing customer base and helping drive new customer acquisition.
  • The role serves as a resource to the Sales organizations for strategy around Microsoft advanced technology, services opportunity development and continued customer relationship development at the Director level and above.
  • The MSAE works daily to prospect, identify key business transformation opportunities, to expand consumption of Microsoft services across their customer base in order to exceed services, sales, and profitability quarterly goals and quotas.
  • The MSAE contributes to pipeline development, supports renewal and expansion efforts, and collaborates with Sales, Microsoft, and internal teams to help drive customer adoption and long-term value.
  • Functions as the resource within territory to assist Sales in new customer acquisition efforts in order to meet or exceed assigned services, revenue, and profitability goals.
  • Accountable for the expansion of Microsoft services sales within territories or set account.
  • Owns the complete sales cycle of Microsoft advanced solutions and services opportunities within assigned accounts or territories: identification, forecasting, pursuit and execution
  • Leads customer discovery and solution conversations focused on business outcomes and digital transformation
  • Owns the co-sell motions between Sales, Microsoft teams, and internal stakeholder
  • Develops and maintains Director and VP level relationships within customer base
  • Provides territory and account intelligence to Sales leadership and supports joint account planning and growth strategy
  • Maintains accurate pipeline, forecasting, and CRM reporting
  • Supports renewal planning and strategy alongside MSS and sales, driving upsell and services attach.
  • Maintains proficiency in the Microsoft technology stack, licensing, and programs through ongoing enablement and training

Requirements

  • Minimum of 5 years of experience in Microsoft solutions or services sales, selling into director or VP level, with an emphasis on developing and growing customer accounts
  • Proven experience selling the Microsoft technology stack with proficiency in Microsoft programs and licensing
  • Demonstrated experience in developing renewal strategy, driving advanced technology upsell and services attach
  • Negotiation skills with the ability to close sales
  • Proven experience with Account Management, including generating new business, pipeline management and exceeding consumption-based targets
  • Own the sales cycle from lead development to close for professional and or managed services opportunities
  • Adaptable with ability to handle competing priorities and respond to rapid change
  • Project management skills with ability to manage detail, people and resources and to set realistic and achievable goals/objectives and timelines
  • Articulate with the ability to express yourself clearly and professionally in written and oral communication
  • Skills in business-outcome, value-based selling
  • Strategic thinker who anticipates and considers external and internal elements with the ability to develop long-term plans to leverage resources

Benefits

  • 401k plans
  • medical insurance
  • free therapy visits
  • mental health coaching and tools
  • meditation resources
  • generous paid time off package
  • vacation
  • care time
  • Wellness and Volunteer Time Off days
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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