Analyst Talent Management

November 2, 2026

About the position

The Analyst, Talent Management supports the execution of talent management programs and processes aligned with JetBlue’s Talent and People department strategies. The role helps strengthen talent pipelines by managing data, systems, and technology that enable effective goal setting, continuous feedback, and objective performance assessment. The Analyst serves as a resource for talent management processes and works closely with People Business Partners and other stakeholders to support talent decisions and improve individual and organizational performance. The position administers performance management processes and talent management systems, coordinates assigned initiatives, analyzes talent and performance data, and develops communications and resources. It also supports process improvement through research, benchmarking, data analysis, automation, AI tools, technology, and best practices.

Responsibilities

Manage day-to-day performance management processes, including the annual performance cycle, goal setting, performance reviews, calibration activities, and feedback processes for eligible JetBlue Crewmembers.
Establish and manage project timelines, activities, and deliverables for assigned Talent Management initiatives, ensuring accuracy, quality, and timely completion.
Administer and maintain talent management systems and data, monitor process completion, troubleshoot issues, and support system enhancements.
Analyze talent and performance data, develop reports, and identify trends and insights to support talent management processes and decisions.
Independently resolve routine issues, recommend solutions, and escalate complex matters when appropriate.
Develop communications, materials, and tools for Talent Management processes, including process guides, templates, forms, and presentations.
Partner with People Business Partners and other stakeholders to provide guidance, respond to inquiries, and support Talent Management processes.
Support continuous improvement through research, benchmarking, data analysis, automation, AI tools, technology, and best practices.
Perform other duties as assigned.
Promote JetBlue’s safety value and support its Safety Management System, Safety Policy, and behavioral standards.
Identify and report safety and security concerns, issues, incidents, or hazards through available means.

Requirements

Bachelor’s degree in Business, Human Resources, Organization Development, or a related field; alternatively, a high school diploma/GED and at least four years of related work experience demonstrating capability to perform the job responsibilities.
Two years of experience in Human Resources, Talent Management, or a related field.
Strong organizational and project coordination skills, attention to detail, and ability to manage multiple priorities and deadlines.
Effective written and verbal communication skills, including developing materials, providing guidance, and supporting diverse stakeholders.
Strong analytical and problem-solving skills, including interpreting data, identifying trends, and ensuring accuracy.
Ability to exercise sound judgment, make informed decisions, independently resolve problems, and recognize when additional guidance is appropriate.
Proficiency with Microsoft 365 applications, including Excel, PowerPoint, and SharePoint, and ability to learn and use new technologies, including AI tools.
Ability to handle sensitive and confidential information professionally and discreetly.
Must pass a pre-employment drug test.
Must be legally eligible to work in the country where the position is located; authorization to work in the United States is required, and visa sponsorship is not available.
Regular attendance and punctuality; may need to work flexible hours and respond on short notice.
Ability to maintain a professional appearance and demonstrate fit with JetBlue’s values of Safety, Caring, Integrity, Passion, and Fun.
Use of ChatGPT or any other automated tool during the interview process disqualifies candidates from consideration.

Nice-to-haves

Experience in Human Resources, Talent Management, or a related field, particularly with performance management processes and programs.
Experience working with HR information systems, including performance and talent management functionality.
Experience developing and delivering communications, presentations, and training materials for broad audiences.

Benefits

Healthcare benefits
401(k) plan and company match
Crewmember stock purchase plan
Short-term and long-term disability coverage
Basic life insurance
Free space-available travel on JetBlue

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