[Hiring] Applied AI Lead @Instinct Pet Food

Role Description

The Applied AI Lead owns applied AI for Instinct. This is a hands-on builder seat within Data Hub & Analytics, responsible for delivering agents, automation, and high-ROI tools that partner Finance and the business on reporting automation, daily analytics, and selected commercial and operations use cases, always with a human owning the final call. The role requires strong technical depth, sound judgment about what AI may answer unsupervised versus what needs a human check, and the ability to explain trade-offs in plain language without hype.

Primary Job Responsibilities:

  • In-House AI Ownership:
    • Own agents, builds, and orchestration across Instinct priorities, from scoping through production handoff.
    • Design, build, and maintain internal AI tools, automations, and integrations (Python scripts, APIs, LLM agents with tool use, workflow automation) that solve business challenges.
    • Build tools that others can run and improve without the builder: usable by non-developer teammates and maintainable by Instinct developers.
  • Finance Partnership:
    • Serve as the primary build partner to the CFO on reporting automation, close and forecast support, and decision-ready analytics.
    • Partner with FP&A and other decision owners to turn recurring manual reporting and analysis into automated, trustworthy workflows.
    • Establish a working operating rhythm with Finance leadership to manage the priority queue.
  • Use-Case Portfolio Management:
    • Maintain a short, ranked list of AI use cases by dollar impact and feasibility, and be willing to stop low-value work before it consumes engineering time.
    • Run fast, low-cost experiments to test emerging AI capabilities against real business challenges before committing budget or scaling.
    • Scout new tools, models, and techniques and bring forward the ones with real potential ahead of demand.
    • Deliver production tools the business relies on, not demos or pilots that fade after the first presentation.
  • Data Foundation & Quality:
    • Build on trusted data in partnership with Data Architecture, Master Data, and Data Control.
    • Perform data-quality audits on source feeds prior to automation and flag issues back to data owners.
    • Partner with IT and data teams on integrations, access, and security for AI workloads.
  • Governance & Safe Use:
    • Define safe-use guardrails with Data Hub leadership: what AI may answer unsupervised and what requires human review.
    • Document what is safe to trust and make the governed path the easy path for Finance and business users.
    • Monitor AI tool usage, cost, and performance, with automated reporting and KPI tracking.
    • Technically review and validate work from external vendors and developers for quality, security, and fit before anything goes live.
  • Enablement & Adoption:
    • Drive adoption of AI tools through onboarding materials, working examples, and reusable playbooks and templates.
    • Act as the day-to-day technical reference point for Finance and business users on approved AI tools.
    • Communicate trade-offs, limitations, and results clearly to executives and non-technical audiences.

Qualifications

  • Builder mindset with a preference for shipping a working solution over writing a recommendation.
  • Strong business acumen with the ability to connect AI work to financial and commercial outcomes.
  • Plain communicator who can explain trade-offs without hype, to all audiences.
  • Sound judgment on risk, data quality, and where a human should own the call.
  • Self-directed and comfortable owning priorities end to end in a remote environment.
  • Curious, with a bias toward fast experimentation and continuous improvement.
  • Ability to translate complex data and technology into actionable business insights.
  • A true collaborator who builds trust cross-functionally.

Requirements

  • 4-8+ years building applied AI, ML, or automation solutions in a business setting (finance, CPG, operations, or similar).
  • Background in CPG, pet food, food & beverage, or a similarly complex operating environment is a plus.
  • Bachelor's degree in a related field or equivalent practical experience.
  • Hands-on proficiency in Python (or equivalent), LLM APIs and agents (including tool use and MCP), workflow automation, and APIs; able to ship, not only advise.
  • Demonstrated experience partnering with Finance or similar decision owners on reporting, forecasting, or analytics automation.
  • Experience with SQL, data-quality auditing, and building on governed data sources.
  • Experience defining safe-use guardrails and human-in-the-loop controls for AI workflows.
  • Experience technically evaluating or overseeing the work of vendors, contractors, or consultants.
  • Track record of prioritizing use cases by dollar impact and feasibility and delivering them to production.
  • Familiarity with AI governance and data privacy practices is a plus.

Travel Requirements

  • Remote position; occasional travel to Instinct's St. Louis headquarters or other Instinct locations as needed.

Benefits

  • Highly competitive compensation package includes health and dental insurance, life and AD&D insurance, flexible spending accounts, health savings account, short and long-term disability, paid time off, Purpose Days off for company partner volunteer opportunities, and 401k with company match.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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