Program Manager - Senior Reliability, Maintenance, and Engineering (RME) Planner, NACF Planning

Description

*This role has the potential to sit in any US location*

Amazon's Reliability Maintenance Engineering (RME) organization is responsible for keeping the material handling equipment, robotics systems, and building infrastructure across our fulfillment network running safely and efficiently. We are a team of technicians, engineers, and program leaders who ensure our operational technology performs at the highest levels - directly enabling Amazon to deliver on its customer promise.

RME is undergoing a transformation from reactive to proactive maintenance strategies across the network. This role is central to that evolution - you'll drive the systems, standards, and data-driven programs that enable our shift toward predictive maintenance and operational excellence at scale.

As a Senior RME Program Manager, you will own the strategy and execution of our Computerized Maintenance Management System (CMMS) programs across the North American fulfillment network. You'll be the network-level SME responsible for driving standardization, improving PM effectiveness, and enabling local teams with the tools, training, and processes they need to maintain world-class equipment reliability.

Key job responsibilities

  • Be a network level Subject Matter Expert (SME) on the CMMS (Computerized Maintenance Management System), train and assist the local Reliability Maintenance Engineering Planner and support network initiatives.
  • Drive RME standards roll-out in North America initiatives and participate in network led projects.
  • Be a CMMS key user and drive programs to roll out new functionality, procedures, scheduling or reports. Monitor standards implementation through reporting and audits.
  • Analyze and improve forecasting of preventative maintenance routines to make equipment maintenance less intrusive and more effective.
  • Compile equipment information, performance metrics and machine histories and make recommendations for improvements based on their findings to the entire network.
  • Work with the Global Reliability Maintenance Engineering network and initiatives on cost reduction and process improvement for spare parts management, equipment maintenance and maintenance routines.
  • Ability to Travel up to 50%

A day in the life

As a Senior RME Planner, no two days look the same. You might start your morning reviewing CMMS dashboards and maintenance reports, identifying trends or gaps in preventative maintenance compliance across the network. By mid-morning, you could be leading a training session with local RME Planners on new CMMS functionality or updated scheduling procedures. Afternoons often involve cross-functional collaboration — partnering with site maintenance teams to analyze equipment performance data, working with Global RME stakeholders on spare parts optimization, or presenting program updates and recommendations to senior leadership. You'll balance hands-on system work (building reports, refining PM routines, auditing standards adoption) with strategic thinking about how to make maintenance across the network more efficient and less intrusive. When you're traveling to sites, you'll be on the ground conducting audits, gathering feedback, and coaching local teams. This role sits at the intersection of technology, data, and operations — ideal for someone who loves solving complex problems at scale.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time

Employees Include

  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan

About The Team

  • Working in a team where talent and potential have more value than paper-based qualifications
  • Global opportunities to develop in role and choose long term career paths
  • Working at the edge of AI and Amazon Technology driven projects
  • Finding and conquering emerging challenges as the company grows and scales rapidly
  • Working in data driven environment where accuracy and clarity is prized above personal opinion

Basic Qualifications

  • 3 years of program or project management experience
  • 3 years of defining and implementing process improvement initiatives using data and metrics experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

  • 3 years of driving end to end delivery, and communicating results to senior leadership experience
  • 3 years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, AZ, Tucson - 74,200.00 - 129,800.00 USD annually

USA, CA, Tracy - 74,200.00 - 129,800.00 USD annually

USA, FL, Melbourne - 74,200.00 - 129,800.00 USD annually

USA, NV, Henderson - 74,200.00 - 129,800.00 USD annually

USA, TX, Coppell - 74,200.00 - 129,800.00 USD annually

USA, UT, Salt Lake City - 74,200.00 - 129,800.00 USD annually

USA, WA, Arlington - 82,700.00 - 129,800.00 USD annually


Company - Amazon.com Services LLC

Job ID: A10531603
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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