Property Management Specialist (Fully Remote)

November 3, 2026

Support property management operations remotely as an Enhanced Services Specialist for a Seattle-based real estate company.
Act as a key liaison between prospects, residents, and onsite property teams to ensure a smooth experience.

Key Responsibilities:

Respond to prospect and resident inquiries through email and CRM platforms with timely, professional communication.
Handle lead follow-ups, schedule virtual and in-person tours, and assist with leasing and application workflows.
Maintain accurate records, prepare reports, and escalate urgent issues to the appropriate teams.

Requirements:

At least 2 years of experience in customer service, property management, leasing, or administrative support.
Excellent written English and strong communication skills with intermediate Microsoft Office 365 proficiency.
Ability to work independently in a remote environment with reliable internet and availability during U.S. Pacific Time hours.
Fully remote role involving frequent written communication and virtual meetings with property teams.
Requires dependable attendance and a professional home workspace.

Pillar Properties is a Seattle-based, family-run real estate company focused on multifamily and senior housing with a relationship-driven approach to development and operations. The company manages over 1,800 residential units and has an active pipeline of senior housing developments, with a culture emphasizing community involvement and long-term growth.

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