Sr Administrative Assistant

Consumers Energy is Michigan’s largest energy provider, providing natural gas and/or electricity to 6.8 million of the state’s 10 million residents in all 68 Lower Peninsula counties. Consumers Energy knows job number one is to keep the lights on for customers. We are committed to delivering reliable, clean, and affordable energy to our customers 24/7.

This position is not eligible for immigration sponsorship, e.g., H-1B, TN, etc. Please do not apply if you will need immigration sponsorship for a work visa now or in the future, including sponsorship for H-1B, TN, etc., now or in the future. We are unable to hire individuals with CPT, OPT, or STEM OPT for this position as the position is not eligible for participation in the H-1B lottery program and is not eligible for current or future immigration sponsorship for a work visa.

Location: This is a hybrid (virtual/onsite) position with required onsite days on Monday, Tuesday and Thursday assigned to the One Energy Plaza located in Jackson, MI. The selected candidate must be within a commutable distance or willing to relocate (relocation package is available for those that qualify).

General Summary of Job Responsibilities

The Senior Administrative Assistant plays a key role in the department by managing daily operations, coordinating office activities, and assisting department leaders with a wide range of administrative tasks. As a key member of the Growth organization, you will support work that helps advance Michigan's long-term prosperity by fostering business investment, supporting customer expansion, and advancing strategic growth initiatives. This fast-paced role requires exceptional organization, attention to detail, and the ability to coordinate executive priorities, travel, stakeholder engagements, and occasional events across a broad network of internal and external partners. The Senior Administrative Assistant handles confidential information, serves as the primary contact for policy and procedural questions, and efficiently resolves both routine and complex service inquiries for internal and external clients..

Essential Duties and Responsibilities

  • Provide financial support to department leadership by monitoring, reviewing, and reconciling expenses and invoices associated with meetings, conferences, and other departmental activities.
  • Coordinate travel logistics, including arranging vehicle transportation, developing itineraries, and addressing related travel requirements.
  • Contribute to the organization, preparation, and successful completion of special projects by conducting research, compiling relevant data, summarizing findings, and preparing reports with actionable recommendations.
  • Manage planning, scheduling, and logistics for meetings, conferences, and special events; may be responsible for recording meeting minutes and representing the department in designated gatherings. Participate actively in committee meetings, including agenda development and scheduling.
  • Draft correspondence and produce written materials as needed. Create PowerPoint presentations and Excel spreadsheets, ensuring peer review of documents prior to finalization and distribution to maintain quality control standards. Maintain adequate inventory of office supplies.
  • Address administrative challenges by evaluating information and communicating effective solutions; recommend improvements to departmental operations. Offer training and assistance to departmental staff, oversee onboarding and offboarding processes, and may supervise or guide lower-level support personnel on administrative policies, procedures, and functions.
  • Oversee office workflow coordination and handle routine and complex inquiries from internal and external sources via phone, email, and written correspondence. Manage multiple departmental calendars and act as liaison between the department and other administrative units.
  • Perform other duties as assigned or as necessary to support departmental objectives.

Knowledge, Skills and Abilities

  • Strong communication skills.
  • Effective organization and time management.
  • Analytical problem-solving.
  • Prioritizing multiple tasks.
  • Advanced computer software proficiency.

Education and Experience

  • Associate Degree in a related field with a minimum of four (4) years of experience in an administrative assistant role.
  • OR High school diploma with a minimum of six (6) years of experience in an administrative assistant role.

Why should you join our team?

At Consumers Energy, we offer more than just a place to work. We foster a culture that supports career development, growth, and stability, and we take pride in offering our co-workers excellent benefits and compensation packages. We are deliberately creating an inclusive culture that makes our diverse team of co-workers feel valued, supported, and empowered every day. We're a company made up of thousands of people, all with different stories to share and work to do, but we stand united in our company purpose: world class performance delivering hometown service.

What we offer:

  • Competitive compensation packages
  • Medical, Dental and Vision
  • 401k with company match
  • Paid parental leave
  • Up to 13 paid Holidays
  • Paid time off
  • Educational Assistance Program

Diversity, Equity & Inclusion:

We, at CMS Energy, value Diversity, Equity, & Inclusion. It is part of our DNA. We treat our employees with respect, we treat each other fairly and we value the opinions of others. We are passionate about building and nurturing an environment where everyone feels included. We don’t discriminate. We seek to learn about each other and better understand our unique differences. Our uniqueness makes us authentic. We create safe spaces where everyone can be who they truly are. We invite difficult conversations and uncomfortable topics. We value diverse perspectives; this is what makes us great together. We harbor an inclusive environment where employees feel empowered to share their backgrounds, experiences, and ideas. Our Employee Resource Groups, Women in Energy (WE), Minority Advisory Panel (MAP), Pride Alliance of Consumers Energy (PACE), GENERGY (Different Generations), capable (Different Abilities), Interfaith, People Planet Partners, and Veterans Advisory Panel (VAP) are key enablers to living the values of our company culture: Caring, Empowered, Deliberate, Agility, and Ownership.

All qualified applicants will not be discriminated against and will receive consideration for employment without regard to protected veteran status, disability, race, color, religion, sex, age, sexual orientation, gender identity or national origin.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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